If you are unhappy with an item that you purchased you can simply return it within 10 days of the purchase for a refund or change it with another item of your choice. Just make sure all of the items are returned in the condition that you received them in. Any products that has been clearly worn or laundered may not be returned. Once your return has been accepted, we will immediately request reimbursement via Paypal or wire transfer and send you a confirmation e-mail.
The time needed to process your refund may vary based on the payment method used. PayPal: You will see the refund in your PayPal account within 24 hours of the return confirmation e-mail. Wire Transfer: Our bank will reimburse you within 7 business days of the return acceptance confirmation e-mail. Please note that the shipping costs associated with a return are the responsibility of the customer. If you wish to change the item that you purchased, you can do so at no additional cost: We always will ship free to your home or office in Europe e UK. Delivery via UPS in 4-5 business days. If you are unsure if your product is returnable please feel free to contact us via email: firstname.lastname@example.org